Podiatric teleconsultation is a digital platform that allows the patient to obtain a consultation with a podiatrist, regardless of where both parties are located. The podiatrist can thus give personalized advice according to the patient's condition.

The podiatrist will do the same as during a consultation at his office. He will ask you specific questions and take the full extent of your history. Sometimes, videos of your feet and ankles are required. This will allow him to establish an idea of ​​your condition.
Once the situation has been clarified by your podiatrist, he will give you the best recommendations according to your problem. Several interventions can be carried out by your podiatrist:

• Refer to a specific treatment plan
• Provide advice on the progression of a condition or prevention
• Teach mobility, strength or balance exercises
• Prescribe imaging tests (X-ray, MRI, Ultrasound)
• Prescribe medications
• Prescribe orthopedic supports (unloading boot, orthopedic shoes, etc.)
• Refer to another healthcare professional if necessary

This service allows you to benefit from the expertise of a professional while avoiding waiting time in a medical clinic or emergency room.

Although teleconsultation has its limitations, it has several advantages such as:

• It fits well into a busy schedule as it can be done from multiple locations (work, home, etc.)
• Travel is avoided for people with reduced mobility, people at risk and people in isolation.
• Receipts for insurance companies are provided, as is the case for office visits. (It is advisable to check the eligibility of the service with your insurance before the teleconsultation)

• No medical referral is required to make an appointment.
• You simply need to complete the teleconsultation request form.

Absolutely! Podiatrists are specialists trained in all foot-related conditions, whereas a family doctor generally treats all body conditions.

Therefore, if you are looking for advice regarding your feet, a podiatrist may be more qualified to treat you.

Yes. Most insurance companies will reimburse some or all of your podiatry services depending on your insurance coverage. However, it is always best to check with your insurance.

To assess your situation, the podiatrist may ask you to stand and walk so that he can observe your range of motion. If necessary, he may also order tests, such as:

-X-ray

-Nail buffer

-Ultrasound

-Bloods

-Biopsy

-MRI

Appointments typically last between 15 and 30 minutes, depending on your condition. The online podiatrist will ask you to describe your symptoms and the reason for your appointment. This will help them determine the best possible treatment. If necessary, the podiatrist may recommend a follow-up appointment or an in-person visit.

1- Prepare your equipment

• a computer, tablet or smartphone
• a stable connection
• a camera and a microphone depending on the chosen teleconsultation channel
  (written, telephone or video).

2- Sit in a quiet room

• quiet and private place
• lit area so the doctor can see you well

3- Have your medical information handy

You will then need to provide as much information as possible at the start of your teleconsultation,
This will help facilitate the discussion with your podiatrist.

• Medical history,
• Current medications
• Recent test results, etc.

4- Prepare to talk with the podiatrist

To get the most out of your remote consultation, before the teleconsultation,
you can think about:

• your concerns
• the questions you want to ask

5- Check the date and time of the online consultation

If your teleconsultation is scheduled (by phone or video), check the time and date of the teleconsultation! Plan to be ready a few minutes in advance to avoid any delays.

6- Ask your podiatrist questions

Do not hesitate to ask your doctor for clarification if you do not understand something during the teleconsultation. It is important to fully understand the information and instructions given during the remote consultation.

It's quite simple, you just need a computer with a camera, a smartphone or a tablet. You must make an appointment online by creating an account using your email address. Once the appointment is set, you will receive a confirmation email.

BEFORE the teleconsultation

• Five minutes before your appointment, head to the web link included in your confirmation email.
• You will need to complete a few questions to confirm your eligibility for this service.
• You will then have to pay for the session with a credit card.
• Make sure your microphone and camera are enabled.

DURING the teleconsultation

• You have access to a dialog box to write to your professional at any time if necessary.
• Your professional will be able to share different exercises with you on screen.
• If you lose your web connection, your professional will contact you by telephone.
• If your condition requires physical monitoring, your professional will refer you to the appropriate service.

AFTER the teleconsultation

• You will receive an insurance receipt by email.
• Prescriptions discussed during the teleconsultation will also be sent by email

Teleconsultation is accessible to everyone ! You simply need an Internet connection from a computer or a cell phone equipped with a camera.

Like any other teleconsultation service, MédecinDirect is not an emergency service.
In case of emergency (fracture, discomfort, unbearable pain, open wound, etc.), you should contact 911 as quickly as possible.

It's quite simple, you just need a computer with a camera, a smartphone or a tablet. You must make an appointment online by creating an account using your email address. Once the appointment is set, you will receive a confirmation email.

We accept all major credit cards, including Google and Apple Pay.

• No medical referral is required to make an appointment.
• You simply need to complete the teleconsultation request form.

You will not have to pay anything before the consultation.

The invoice will be issued as well as the receipt after the teleconsultation.