This is a service offered only in the private sector, however it is covered by the majority of private insurances.

• No medical referral is required to make an appointment.
• You simply need to complete the teleconsultation request form.

We accept all major credit cards including AMEX, as well as Google and Apple Pay.

You will not have to pay anything before the consultation.

If the podiatrist who receives your consultation request does not believe they can help you, they will inform you in advance and your credit card will not be charged.

It's quite simple, you just need a computer with a camera, a smartphone or a tablet. You must make an appointment online by creating an account using your email address. Once the appointment is set, you will receive a confirmation email.

BEFORE the teleconsultation

• Five minutes before your appointment, head to the web link included in your confirmation email.
• You will need to complete a few questions to confirm your eligibility for this service.
• You will then have to pay for the session with a credit card.
• Make sure your microphone and camera are enabled.

DURING the teleconsultation

• You have access to a dialog box to write to your professional at any time if necessary.
• Your professional will be able to share different exercises with you on screen.
• In the event of loss of web connection, your professional will contact you by telephone.
• If your condition requires physical monitoring, your professional will refer you to the appropriate service.

AFTER the teleconsultation

• You will receive an insurance receipt by email.
• Prescriptions discussed during the teleconsultation will also be sent by email

It's quite simple, you just need a computer with a camera, a smartphone or a tablet. You must make an appointment online by creating an account using your email address. Once the appointment is set, you will receive a confirmation email.

1- Prepare your equipment

• a computer, tablet or smartphone
• a stable connection
• a camera and a microphone depending on the chosen teleconsultation channel
  (written, telephone or video).

2- Sit in a quiet room

• quiet and private place
• lit area so the doctor can see you well

3- Have your medical information handy

You will then need to provide as much information as possible at the start of your teleconsultation,
This will help facilitate the discussion with your podiatrist.

• Medical history,
• Current medications
• Recent test results, etc.

4- Prepare to talk with the podiatrist

To get the most out of your remote consultation, before the teleconsultation,
you can think about:

• your concerns
• the questions you want to ask

5- Check the date and time of the online consultation

If your teleconsultation is scheduled (by phone or video), check the time and date of the teleconsultation! Plan to be ready a few minutes in advance to avoid any delays.

6- Ask your podiatrist questions

Do not hesitate to ask your podiatrist for clarification if you do not understand something during the teleconsultation. It is important to fully understand the information and instructions given during the remote consultation.

Teleconsultation is accessible to everyone ! You simply need an Internet connection from a computer or a cell phone equipped with a camera.

Like any other teleconsultation service, MédecinDirect is not an emergency service.
In case of emergency (fracture, discomfort, unbearable pain, open wound, etc.), you should contact 911 as quickly as possible.